Privacy Policy

At Sure Electronics, accessible at https://sureelectronics.net/, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

1. Data Controller

Company Name: Sure Electronics Ltd.
Address: 120 King Street West, Toronto, ON M5X 1A9, Canada
Email: support@sureelectronics.net
Phone: +1 (416) 555-7890

2. Personal Data We Collect

We may collect and process the following personal data:

  • Identification Data: Name, email address, phone number, mailing address.
  • Technical Data: IP address, browser type, operating system, connection timestamps.
  • Browsing Data: Pages visited, duration of visits, website interactions.
  • Voluntary Data: Any information you provide via forms or customer service interactions.

We ensure that only necessary data is collected for the purposes outlined below.

3. Purpose of Data Processing

The personal data we collect is used for:

  • Providing and improving our products and services.
  • Processing orders and customer service requests.
  • Analyzing website performance and optimizing user experience.
  • Sending promotional emails and newsletters (only with your consent).
  • Complying with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: When you agree to receive our marketing communications.
  • Contract Performance: When processing is necessary for providing our services.
  • Legal Compliance: When we are required to comply with applicable laws.
  • Legitimate Interest: For security, fraud prevention, and business improvement.

5. Sharing of Personal Data

Your personal data may be shared with:

  • Service Providers: Hosting, payment processors, analytics providers.
  • Business Partners: When necessary to fulfill service agreements (with your consent).
  • Legal Authorities: If required by law or regulatory requests.

All third-party partners comply with strict data protection standards.

6. Data Retention Period

We retain your data only as long as necessary for the following periods:

  • Customer Contact Data: 3 years after your last interaction.
  • Analytical Data: 12 months from collection.
  • Marketing Data: Until you withdraw consent.

After the retention period, we securely delete or anonymize your data.

7. Your Rights

Under GDPR and other data protection laws, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectify: Correct incorrect or outdated data.
  • Erase: Request deletion of your data under specific conditions.
  • Object: Opt-out of data processing for certain purposes (e.g., marketing).
  • Data Portability: Receive your data in a structured, commonly used format.
  • Restrict Processing: Temporarily limit data processing in certain cases.

To exercise these rights, contact us at support@sureelectronics.net.

If you believe your rights are not respected, you can file a complaint with the Office of the Privacy Commissioner of Canada (OPC).

8. Use of Cookies

Our website uses cookies for better user experience and analytics. We use:

  • Essential Cookies: Required for website functionality.
  • Analytical Cookies: Help analyze website performance and improve content.
  • Marketing Cookies: Used for advertising and personalized promotions (with consent).

You can manage your cookie preferences through your browser settings or read our [Cookie Policy].

9. Data Security

We implement strong security measures to protect your personal data, including:

  • Encryption of sensitive data.
  • Restricted access to personal information.
  • Regular security audits and cyber threat monitoring.

However, no system is 100% secure. In case of a data breach, we will notify you in accordance with legal requirements.

10. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with the updated revision date. We encourage you to check this page regularly for updates.

Contact Information

For any questions regarding this privacy policy, you can reach us at:

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